Shipping Policy

1. Domestic Shipping (Within India)

Shipping Charges

  • Standard Delivery (PAN India) - Minimum charge of Rs.100
  • Local delivery within Jaipur ( Subject to locality as per pin codes )-
    • Rs.60 for orders less than Rs 499
    • Rs.30 for orders between  Rs 499- Rs 999
  • Free Delivery Jaipur only on orders above Rs. 999

Delivery Time

  • Orders are delivered within 4–7 business days, depending on your location and courier service.

Processing Time

  • Orders are processed and dispatched within 1–2 business days after order confirmation.

Tracking

  • Once shipped, tracking details will be shared via email or SMS.

Packaging

  • All jewelry is carefully packaged using secure materials to ensure it reaches you safely.

2. International Shipping

Courier Partners

  • We ship internationally using trusted courier services such as UPS, USPS, FedEx, DHL, and India Post.

Shipping Charges

  • Flat rate of $7 per package, including combined shipping where applicable.

Delivery Time

  • International orders typically arrive within 10–15 business days, depending on the destination and customs clearance.

Customs & Duties

  • Any customs duties, import taxes, or brokerage fees are the responsibility of the customer.

Documentation

  • A commercial invoice with item details and value is included to support smooth customs processing.

Shipping Options

  • Standard and expedited shipping options may be available at checkout, with rates calculated based on destination and package weight.

3. Shipping Rates & Offers

  • Flat-rate international shipping ensures clear and transparent pricing.
  • Real-time shipping rates may be available at checkout through logistics integrations.
  • Free shipping offers may be available during special promotions or on qualifying order values.

4. Order Tracking & Updates

  • Tracking information is shared once the order is shipped.
  • Customers can monitor delivery progress through the courier’s tracking portal.
  • In case of any delivery issues or delays, our support team will assist you promptly.

5. Shipping Restrictions

  • We currently ship to most locations worldwide.
  • Certain products or destinations may be restricted due to courier or legal limitations.
  • If shipping is unavailable to your location, you will be informed during checkout.

6. Packaging & Protection

  • Jewelry is securely packed to protect gemstones and delicate components during transit.
  • Eco-friendly and recyclable packaging is used whenever possible.

7. Delays & Seasonal Variations

  • Deliveries may experience slight delays during peak seasons such as Diwali, Christmas, or due to unforeseen circumstances.
  • We recommend placing orders in advance during festive periods.

8. Policy Availability

  • This Shipping Policy is available in the website footer, on product pages, during checkout.